Support Article
How are RivRide fares calculated?
RivRide fares are calculated based on several factors that may vary depending on your location, selected service, and trip.
Factors that may affect your fare include:
Pickup and destination locations.
Distance of the trip.
Estimated or actual trip duration.
Vehicle or ride category selected.
Current availability and demand.
Waiting time.
Additional stops or destination changes.
Tolls and parking charges, where applicable.
Applicable service fees or other trip charges.
Where available, RivRide will show an estimated fare before you confirm your ride.
The final fare may differ from the initial estimate if the trip details or conditions change during the journey. For example, additional waiting time, route changes, extra stops, tolls, or destination changes may affect the final amount.
If you believe your fare is incorrect, you can contact RivRide Support and provide your trip details for review.
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